Persistent Systems Helps ATOSS Build a Customer-Centric Organization Powered by Salesforce


ATOSS, a German workforce management software provider with more than 10,000 customers worldwide, selected Persistent to transform their customer relationship management using Salesforce integrations.

Persistent is a leading global Salesforce consulting and implementation partner for digital transformation at scale. ATOSS will use the Salesforce platform to automate sales, integrate with existing back-end systems, and introduce customer service and event management. Persistent will first implement Sales Cloud to replace and redefine ATOSS’s current sales and service processes. This project will advance ATOSS’s strategic goals of long-term customer loyalty through sustainable growth, standardization and optimization of business processes, supported by cloud transformation, geographic search transformation and organizational transformation.

Persistent’s Salesforce practice helps customers transform into modern digital businesses with an enhanced, data-driven, customer-centric customer experience that coexists and improves current systems. Persistent’s industrial expertise in clouds enables customers around the world to deliver unified and modernized solutions.

In the partner selection process, the professionalism, attention to detail and speed that Persistent demonstrated in understanding our needs and presenting a high quality solution-based approach was highly convincing. The decisive factor in choosing Persistent as an implementation partner was its experience with complex multi-cloud projects. Persistent proved to be a reliable and trustworthy partner during the system assessment process and provided us with advice on the options Salesforce offered. We are convinced that we can successfully master this project together. Christof Leiber – Chief Financial Officer, ATOSS Software AG.

The project with ATOSS is based on the Salesforce Customer 360 platform, with continuous optimization and the implementation of additional solutions such as marketing automation to create an innovative customer experience. We are delighted to be able to welcome ATOSS to our global customer base. Rajasekar Sukumar – Vice President Europe, Persistent Systems.

Persistent Systems Limited shares last traded on BSE at Rs. 4,509.15 from the previous close of Rs. 4,389.05. The total number of shares traded during the day was 18,461 in more than 3,568 transactions.

The action hit an intraday high of Rs. 4,558.45 and an intraday low of 4,416.00. The net turnover during the day was Rs. 82926456.00.


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